Franchise
If you have the site, we have the format
OFF9 is built to open in the places footfall already goes — a mall concourse, a transit interchange, an office lobby. Small enough to fit a spot a café cannot take, complete enough to run a full kopitiam menu out of it.
We are talking to operators and to landlords.
If you manage a centre and have a spot you have not been able to fill, that is a conversation too — send it over.
What comes with it
Everything except the local knowledge
That part is yours, and it is the part that decides whether a kiosk works. The rest we have already built.
A format that fits
A kiosk footprint designed for concourses and interchanges — the sites a café cannot take and a landlord struggles to fill.
The whole menu, trained
Signature kopi, teh, an espresso bar, refreshers, breakfast and the fresh-bake programme, with the recipes and the training that go with them.
Supply behind you
Beans, semi-finished pastry and packaging through one supply line, so a kiosk never has to source its own croissants.
The ordering system, included
The customer app, the counter app and the management console are already built and running — not a roadmap item you are paying to wait for.
Your numbers, visible
Sales by kiosk and by day, menu mix, prep times and hourly trade shape, in a console you log into rather than a spreadsheet someone emails you.
A brand with an idea in it
Affordable premium, aroma-led, unmistakably Malaysian. Not a generic coffee counter with a logo on it.
How it goes
Four steps, no mystery
- 01
Tell us about the site
The centre, the footfall, the space. If you do not have a site yet, tell us the area you know.
- 02
We come back with a fit
Whether the format works there, what it would take, and what the site would need from you.
- 03
Terms and training
The agreement, the build, and the training for you and your first counter team.
- 04
Open
We are there for the first week — the one where the bake times, the queue and the staffing all get worked out.
Investment, fees and territory depend on the site and are discussed once we have seen it. We do not publish a figure that would be wrong for most of the sites people ask about.
Start here
Tell us what you have in mind
A few lines is enough to start. The more you can say about the site and the footfall, the more useful our first reply will be.
Also worth knowing
- We are focused on Klang Valley first, then the major state capitals.
- Multi-site operators and mall groups are welcome — say so and we will route it accordingly.
- Corporate catering and event booths go through this form too.